Track your order

A paid order has a reference such as BY-K7M4QP. It is on the confirmation page and in the email. Quote it when you write to us. A pallet slot is booked on the checkout phone number.

Parcels

Boxes and cabinets usually leave in 1–2 working days and arrive in 2–5.

Pallets

Sheds, bin stores and bike stores leave in 2–5 working days and usually arrive in 3–7, after the slot is booked.

The areas and charges are on the delivery page.

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